Privacy Policy

At Trust Local Plumber (TLP), we are committed to maintaining your trust by respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

1. Information We Collect

Personal Information

We may collect the following personal information when you contact us or use our services:

• Name, email address, phone number, and postal address.
• Service details or preferences you provide during inquiries or bookings.

Website Usage Data

We collect non-identifiable information automatically, such as:

• IP addresses, browser types, and browsing actions.
• Pages viewed and links clicked on our website.

Cookies

Our website uses cookies to enhance user experience and analyze website performance. Cookies help us remember your preferences and personalize your interactions.

2. How We Use Your Information

We use your personal data to:

• Process inquiries and deliver plumbing services.
• Communicate with you regarding bookings, services, or promotional offers.
• Improve our website functionality and overall customer experience.

3. Sharing Your Information

We respect your privacy and do not sell or share your personal data with third parties, except:

• To trusted service partners necessary for fulfilling your requests.
• When required by law or to protect our legal rights and prevent fraud.

4. Data Security

We take appropriate measures to secure your personal information against unauthorized access, alteration, and misuse. Our website uses secure encryption protocols to safeguard data during transmission.

5. Your Rights

You have the following rights regarding your personal data:

• Access and Correction: Request access to or correction of the data we hold about you.
• Erasure: Request the deletion of your personal data, subject to legal obligations.
• Marketing Preferences: Opt out of receiving promotional emails or newsletters.

To exercise these rights, please contact us at the details provided below.

6. Cookies and Tracking

Our website uses cookies for analytics and improving functionality. You can manage your cookie preferences via your browser settings. Note that disabling cookies may impact website performance.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Policy

TLP may update this Privacy Policy as necessary to reflect changes in legal requirements or our business practices. We encourage you to review this page periodically.